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Returns & Exchanges
At Bump Day Spa, we want you to be completely satisfied with your skincare and wellness journey. If a product doesn't meet your expectations, we offer returns on unopened items within 30 days of purchase.
Return Process
- 1.Check Eligibility
Ensure your products are unused, in their original packaging, and purchased within the last 30 days to qualify for a full refund or exchange.
- 2.Contact Support
Email our concierge team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely package your items with the RMA included and ship them back to our spa headquarters using a tracked shipping method.
- 4.Receive Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.